Phone System Issue

We are aware that our phones are experiencing occasional disruptions. If you are unable to connect with us via phone and have an urgent issue, please fill out the Contact Us form or visit a Charter Bank location.

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Product Video Guides

Online Banking Basics

Watch the Online Banking Basics Videos for information on how to navigate our new online banking system, Bill Pay, managing your debit cards and more.

Mobile Banking

Watch the Mobile Banking Videos for information on our new mobile app, remote deposit capture and more.

Track My Money

Watch the Track My Money Videos for information on our new personal financial management platform.

Business Online Banking

Watch the Business Online Banking Videos for information on how to navigate our new business online banking system, ACH information and more.

Security Tips & Fraud Prevention

Watch our Security Tips & Fraud Prevention Videos for recommendations on how to protect your personal financial information.

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