Memorial Day Hours

All Charter Bank locations will be closed Monday, May 25th in observance of Memorial Day. We will resume normal business hours on Tuesday, May 26th.

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Charter Bank Online Banking

Online Banking & Mobile Banking Services

Manage your money anytime, anywhere with Charter Bank's online banking services. With secure 24/7 access to accounts, you can check balances, transfer funds, pay bills, and deposit checks conveniently. 
Whether you're at home or on the go, our online and mobile banking gives you the flexibility and control you need to stay on top of your finances.

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Mobile Banking App & Mobile Deposit

Take your bank with you wherever you go using the Charter Bank mobile banking app.

With mobile banking, you can:
  • Check balances instantly
  • Deposit checks using your smartphone
  • Transfer funds on the go
  • Pay bills from anywhere

The app is available on Android or Apple devices. Watch the video below for additional information on our mobile deposit feature.

Digital Wallet & Contactless Payments

To enroll, just find and follow the prompts on your smartphone, then take it for a spin! Your world is digital, and now the way you pay is as well. Charter Bank supports:

  • Apple Pay®
  • Google Pay
  • Samsung Pay®
  • Visa® Checkout
  • Garmin Pay

Enjoy the convenience of contactless payments, enhanced security features, and flexible payment options.

Questions?
Contact our Charter Bank Customer Service team at 515-331-2265.
 


Secure Online Banking You Can Trust

Your online banking security is our top priority. Charter Bank uses industry-standard encryption and fraud protections to keep your information safe.

Benefits of our secure online banking include:

  • Protected transactions and payment data
  • Advanced authentication safeguards
  • Continuous monitoring for suspicious activity

All it takes to enroll in Online Banking is a couple of minutes of your time. Simply go to our Online Banking Enrollment page to get started.  If you have previously enrolled, please contact one of our offices to re-activate your Online Banking.

Online Banking Videos

Charter Bill Payer

Paying monthly bills is tedious. You have to make sure you have stamps and envelopes, and once you finally mail your check, you have to wait for days for it to clear. Now, there’s a better way to pay one-time and recurring bills: Charter Bill Payer.

Free with your Online Banking account, Charter Bill Payer allows you to:

  • Pay any bill, any time
  • Stop or change payments any time before they are paid
  • Schedule payments in advance
  • Add any bill quickly with limited information
  • Pay people with SPIN (person-to-person payments)

Charter Bill Payer utilizes the latest industry-standard security, so you can make on-time payments* knowing your account information is protected. Sign-up with within your Online Banking account or at a Charter Bank office today! Check out our Bill Pay Resources page to get started today.

* We will bear the responsibility for any late-payment-related charges (up to $50) should a payment arrive after its due date as long as you scheduled the transaction in accordance with Bill Pay's terms and conditions.

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