Meet Our Team

  • Ankeny Branch

  • Patti Hood

    Patti Hood

    VP Market Manager

    NMLS: 523256

    Location: Ankeny Branch Division: VP Market Manager Phone: (515) 446-2265

    Patti Hood has been the VP, Market Manager for Charter Bank in Ankeny since September 2016. She works with consumer and business clients throughout Ankeny and the surrounding communities. Patti has been in the banking industry for 25 years. She started out as a part-time Teller and took on a variety of lending and leadership roles. She attended Des Moines Area Community College and has an AA – Liberal Arts degree and is Insurance License A and H/Life Certified. 


    She enjoys working with local and national charities. She currently serves on a variety of boards: 2020 Chairman of the Ankeny Area Chamber of Commerce, 2020 Chairman of the Ankeny Board of Examiners & Appeals and is the Vice President of the Ankeny School Foundation Board.


    Patti and her husband have lived in Ankeny since 1995. They have one daughter. She enjoys spending time with her family, motorcycling, traveling and watching sports.

  • Grimes Branch

  • Nick Reggio

    Nick Reggio

    VP Market Manager

    NMLS: 1483170

    Location: Grimes Branch Division: VP Market Manager Phone: (515) 986-2000

    Nick started with Charter Bank in 2016 as a Manager in Grimes. Now as VP, Market Manager - from managing staff, servicing customers, any and all lending needs from big to small, running a teller window to setting up new accounts - Nick likes to follow the model of, “…run it like you own it.”


    He graduated from Brother Martin High School in New Orleans, played college football and went on to graduate from Southeast Missouri State University with a BA in Organizational Leadership. Right out of college, Nick began his banking career in Missouri, moved home to Louisiana and worked for a few banks as Manager and Small Business Banker, and then decided to move to Iowa for a safer place to raise his kids with a better public school system, and landed at Charter Bank.


    Nick enjoys volunteering and being involved in his community. He is President, Director of Fields and a Select Coach for Dallas Center-Grimes Soccer Club; a member of the Dallas Center-Grimes Booster Club; a member of the St. Peter’s Men’s Group and a Grimes Chamber Ambassador. He also runs the chain gang for Dallas Center-Grimes High School Football, volunteers at his children’s schools, coaches football kicking lessons and referees for local soccer games.


    He lives with his wife and their 3 children on an acreage in Dallas Center. In their free time they like to be outdoors. They have goats, chickens, cats and cows on their acreage as well as an acre of corn. If they’re not at home you can find them at the soccer fields or on a track.

  • Johnston Branch

  • Matt Morris

    Matt Morris


    NMLS: 541740

    Location: Johnston Branch Division: President Phone: (515) 331-2265

    As Charter Bank’s President, Matt oversees the day-to-day operations and all aspects of all four bank locations, as well as the overall strategy of the bank. Matt started with Charter Bank in July of 2002. He grew up in Ankeny, graduated from Ankeny High School and went on to graduate from The University of Northern Iowa in 2002 with a BA in Finance. Starting his banking career in 1999, Matt has enjoyed working in all facets of banking from the teller line, to operations to lending; which made him a great candidate for President at Charter Bank. 


    Matt is involved in numerous organizations including serving as Treasurer and board member for the Grimes Storehouse, a board member for the Johnston Economic Development Corporation (JEDCO), a member of the Iowa School of Banking Advisory Board and a board member for the Iowa Bankers Mortgage Corporation. He is a member of Grimes Lions Club and is a regular blood donor at LifeServe Blood Center. He previously served as a member of his church’s Council and Stewardship Committee and as a volunteer coach for various sports through the Grimes Parks and Rec.


    Matt and his wife have 3 children and live in Grimes. In their free time they like to ride bikes, play cornhole, walk their dogs and attend the kids’ extracurricular activities.

  • Mark Rheinschmidt

    Mark Rheinschmidt

    VP Commercial Lending

    NMLS: 778429

    Location: Johnston Branch Division: VP Commercial Lending Phone: (515) 331-2265

    Mark started at Charter Bank in September of 2019. As Vice President of Commercial Lending he manages existing commercial business partners and develops and supports new relationships.


    He grew up in Cedar Rapids, graduated from Kennedy High School and went on to graduate from Coe College with BA degrees in Accounting and Business Administration with emphases in Finance, Strategic Management, and Marketing. He started his banking career as a Home Mortgage Loan Officer, transitioned to a Personal Banker and then worked as a Senior Business Banking Specialist before starting with Charter Bank.


    He enjoys staying active in the Johnston Chamber of Commerce where he is currently a member of the Ambassador Committee and also volunteers for various other events in the community and the surrounding communities in the Des Moines Metro.


    Mark lives in West Des Moines and in his spare time likes to golf and spend time with his nephew and two nieces.

  • Josh Snyder

    Josh Snyder

    Loan Officer

    NMLS: 1621201

    Location: Johnston Branch Division: Loan Officer Phone: (515) 331-2265

    Josh has been with Charter Bank since September of 2014. As a Loan Officer he enjoys assisting clients in determining the right product for them; whether it is a consumer loan (mortgage, home equity or personal loan), or a commercial loan.


    He grew up in Ankeny, graduated from Ankeny High School and went on to graduate from Grand View University with a BA in Business Administration with a concentration in Finance. Josh started his banking career in 2006. Throughout his banking career he has held different roles: Teller, Personal Banker, Customer Care Representative and Loan Administrator; all prior to being Loan Officer.


    He enjoys being active in the Ankeny community where he is a member of the Ankeny Little League Board and the Ankeny Junior Football Board.


    Josh, his wife and kids live in Ankeny. They like to watch sports, specifically the Buckeyes and Packers. They also enjoy playing basketball, football, baseball and soccer and Josh appreciates having the opportunity to coach his kids in those activities as well. When they aren’t playing or watching sports they also enjoy watching movies and spending time with family.

  • Waukee Branch

  • Greg Grote

    Greg Grote


    NMLS: 541741

    Location: Waukee Branch Division: SVP Market Manager Phone: (515) 987-1000

    Greg is SVP, Market Manager for Charter Bank in Waukee. He said,“I work with a great and experienced staff that I am fortunate to have on my team.” Along with managing the Waukee branch, his primary responsibilities include commercial and ag lending, overseeing Charter Bank’s lending department and serving on committees such as Loan Committee and Asset Liability Committee. 


    He grew up on a farm in Shelby County, IA and graduated from high school in Harlan, IA. While attending Iowa State University he worked at a local bank as a part-time teller from sophomore to senior year. In 2006, after graduating with a BS in Business Finance, he started with Charter Bank as a Loan Officer. Being from a small town, he knew working for a smaller, community focused bank was where he wanted to work. 


    Greg enjoys staying involved in the Waukee community. He recently finished a four-year term serving on the Board of Directors for the Waukee Area Chamber of Commerce, where he also served as Treasurer. He continues to stay active in the Chamber as a member. Greg has been a member of the Waukee Downtown Business Group since 2010 where he has served as Treasurer and Secretary. This group plays a key role in Waukee downtown events including the Farmers Market, WinterFest and the 4th of July celebration. Other volunteer activities in the community include serving on the Waukee Downtown Façade Improvement Committee, assisting at his church and volunteering at various other community and local events. 


    He lives with his family on an acreage in Waukee. They enjoy spending time outside as much as they can which includes fishing, golfing, biking and camping. One of their favorite evenings is filled with family and friends that includes socializing, yard games and a relaxing fire pit. Greg and his wife’s roots of growing up in the country finds them hanging out or helping on their family farms as well. 

  • Erin Hullermann

    Erin Hullermann

    AVP Lending

    NMLS: 1648455

    Location: Waukee Branch Division: Loan Officer Phone: (515) 987-1000

    Erin began with Charter Bank in June 2017 as a Loan Analyst after graduating from Iowa State University with a BS in Accounting. She grew up in Johnston and graduated from Johnston High School. In 2019, Erin became a Loan Officer and works on Residential, Consumer and Business Purpose loans from start to finish; assists and sets up business online banking customers; does appraisal reviews; monitors HMDA; and answers questions and provides customer service to customers.


    Erin volunteers in her community by acting as the Chair of the Waukee Young Professionals, which is a group of individuals that either work or live in Waukee who are looking to make business connections, volunteer, and support local businesses.  


    She lives with her husband in Waukee. In their free time they like to go for walks, binge watch TV shows and golf together.