COVID-19 Resource Center

Due to the economic impact of COVID-19 closures and postponements, we are gathering resources and information that may be of use to our customers. Please reach out to our branches if you have any questions or need assistance.

If your business has been harmed by the pandemic, this is the information you need to know. We are best positioned to help determine what will best meet your needs and how these programs might fit into your overall financial picture. We can talk through additional disaster relief loans, as needed, and the full suite of lending options and financial services we typically offer.

Please reach out to Charter Bank if you want to know more about, or apply for, these and other programs. If you’re unsure of who to contact, you can find the number for an office near you at

The CARES Act provides relief for existing SBA loans.  Starting no later than 30 days after the date on which the first payment is due, the SBA will pay all principal, interest, and fees on existing SBA loans for 6 months pursuant to 7(a), Community Advantage, 504, and Microloan programs. If the loan is currently in deferment, then the SBA will begin making payments after the deferment period. Borrowers who obtain new loans under those programs within six months after the enactment of the CARES Act are also entitled to have the SBA make a full 6 months of loan payments. These provisions of the CARES Act do not apply to loans under the new Paycheck Protection Program. The SBA is directed to promulgate implementing regulations within 15 days of enactment of the CARES Act.

The following links are resources for government assistance in loans and/or relief funds:

SBA Disaster Loans -

Information on COVID-19:

Centers for Disease Control (CDC) –

News Stories:

Federal tax filing deadline extended to July 15, state to July 31 (March 20, 2020): U.S. Treasury Secretary Steven Mnuchin said that the deadline for filing tax returns is being moved from April 15 to July 15, after his department earlier this week similarly extended the due date for tax payments amid the coronavirus. Officials at the Iowa Department of Revenue also announced they are extending the filing and payment deadline for several state tax types, including state income taxes to July 31.