Charter Bank Linking Policy 

The Charter Bank web site contains links to various other web sites that contain additional relevant information. Charter Bank assumes no responsibility on the content, accuracy, or privacy of other web sites. 

Charter Bank web site privacy and security does not extend to other web sites. Users should consult the privacy and security policies of said web sites for more information. 

 

Charter Bank E-mail Policy 

Although e-mail has become common with today's fast and efficient communication via the Internet, we want you to be aware of e-mail limitations, as well as precautions you should take when using any e-mail system. 

E-mail is not secure. When you use e-mail to communicate with Charter Bank, please remember not to disclose information such as your account numbers, credit card number, or social security number in the e-mail. A good rule of thumb is to only include information in an e-mail that you would feel comfortable sharing with a stranger. If you need to discuss more specific information with us, please call us at our Johnston, Grimes or Waukee office. 

E-mail can be a useful tool for transmitting information of a general nature. However, the security of your personal information is important to us, which is why we request that you contact us in person or by phone if you need to discuss specific account information. 

If you have questions about Charter Bank's e-mail procedures call us at one of our offices.